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OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
67 ratings and 44 comments received in the last 90 days.
30 September 2025
Appointment in 7 days, gave me a lift to station, cleaned car nicely
28 September 2025
Disappointed with the car clean this time, car was covered in soap marks and parked under a tree so it got covered with bird poo
18 September 2025
Necessary work was carried out to a very high standard and on time.
17 September 2025
Additional checks required were done without me requesting it thus ensuring caring service. I was updated throughout on progress of the service.
16 September 2025
always advised of progress and any issues - although for first time ever, complimentary valet not done - car was recently vandalised and not in best condition currently- feel this may have influenced
15 September 2025
Very polite, kept me informed.
15 September 2025
As in my previous response!
13 September 2025
My opinion
13 September 2025
90% happy - Josh was great and is a credit to BMW Unfortunately it would appear the arm rest/middle console was opened, contents clearly looked through and sadly - despite a bill of over £1200 - a swimming locker £1 coin appears to be missing!
08 October 2025
Quick and efficient.