OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
62 ratings and 35 comments received in the last 90 days.
05 July 2025
The work was carried out to a high standard.
01 July 2025
Always good and reliable, wet co Venice for me to get work done on Saturdays, as I travel a lot. Much appreciated the convenience factor and also close to my home. A major factor in remaining a loyal bmw user for many years.
01 July 2025
Went in for MOT, offered to do upcoming service at the same time to avoid needing to rebook.
27 June 2025
Friendly, professional and good coffee
27 June 2025
Very friendly, professional. David is a super asset to the company
26 June 2025
Further investigation required when fuel levels in tank are lower
25 June 2025
They fixed our issue and also serviced the car for us as they got approval from our company car provider which wasn't due, but has saved us a future visit. So exceeded our expectations.
19 June 2025
The service was okay just not the cost.
18 June 2025
Consistently excellent service and very helpful and very friendly staff
05 July 2025
First Class Service as always from Harwoods BMW in Basingstoke, I would not take my BMW's anywhere else.