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OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
64 ratings and 40 comments received in the last 90 days.
25 August 2025
Excellent service centre
25 August 2025
Top class
21 August 2025
Very pleasant and professional team
19 August 2025
The team helped with allowing me to drop off my vehicle early and I had good communication throughout
19 August 2025
Harwoods were ok with me but I hear poor experiences from people and there are some very poor reviews. After reading the reviews it makes me think twice about going again.
14 August 2025
I can't fault any of the services provided by the team.
14 August 2025
Good work and communication
13 August 2025
I've used Harwoods before and happy with their customer service.
13 August 2025
Josh kept me fully informed of the routine aspects of the service whilst highlighting a couple of issues that required attention. Not only that but advised of the quotation to resolve.
26 August 2025
Always get very good service.