OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
83 ratings and 46 comments received in the last 90 days.
07 May 2024
Great turnaround , and could fit me in quickly
06 May 2024
Pleased with the service.
03 May 2024
Great service. As promised and kept up to date all the time
01 May 2024
Very good service from the service department
01 May 2024
friendly, efficient and very helpful
27 April 2024
Again never issues with Harwoods.
24 April 2024
Work done excellent, cannot fault them, just had to wait 4.5 days without a car. Not there fault was waiting for tyres that never came in. Did ask about a courtesy car, but charge £30, don't expect to have to pay as I'm being inconvenienced
24 April 2024
Carried out swiftly and efficiently
23 April 2024
Good communication, reasonable lead times and willing to go the extra mile by helping me accept the car from a body shop due to an expired MOT whilst in repair.
10 May 2024
Friendly helpful staff